FAQs
Q. Do you recommend any hosting companies?
A. We do have several recommendations depending on your particular situation. Some hosting providers require double optin in order to send bulk email, others have no problem with single optin email. Very few will allow purchased lists or shared lists. For the most part, hosting companies will allow bulk email in some form or fashion, but it’s important to pay careful attention and to be careful because many hosting companies simply don’t manage the IP reputation of the servers and, therefore, it’s possible to get a damaged IP address from some of the less reputable companies.
We’ve seen instances where someone signs up for a dedicated server, server setup is complete, and then various ISPs have the entire range of IPs listed on a blacklist. (ISP-specific blacklists are not always possible to identify prior to actually sending an email). Unfortunately, in cases like this, it is either up to your webhost to resolve the problem or it will require starting the setup over from scratch.
Q. How do I know if my hosting provider will allow me to send bulk email?
A. Before you sign up with a hosting company, you’ll want to confirm that they do allow bulk email sending. Keep in mind that hosting companies do have different terms of service (TOS), and we strongly recommends calling the hosting company or at a minimum, reviewing their TOS on-line prior to making your decision. You’ll also want to verify their list building requirements as well, i.e., do they require double opt-in, etc…
Q. How many IP addresses do I need?
A. The number of IP addresses you’ll need depends on the volume of email you’re going to be sending and how quickly you need the messages delivered. Generally, if you’re using a webhost with a dedicated IP, you’re going to be limited to a single IP address. If you think you might need multiple IP addresses, please contact us to schedule a call with one of our email consultants to help you design the right email strategy for you.
Q. How big does my email list need to be to use EmailDelivered?
A. There is no minimize list size or volume required to use EmailDelivered. However, generally our clients send upwards of 300,000 - 500,000 email messages a month and up. Our higher volume clients are sending 1,000,000 emails per day.
Q. Why do I need to add SPF records to my sending domains?
A. SPF records essentially tell the ISPs that you’re allowed to send email from “domainxyz.com” through your IP address. Incorrect SPF records can cause deliverability problems and should always be accurate.
