FAQs
Q. Can I just hire you to fix an email block on a per incident basis?
A. Due to the amount of data that’s required for us to obtain, it’s not feasible to fix blocks on a per incident basis. EmailDelivered is built on a long term relationship with customers and dedicated to improving our customers’ long term reputation with the ISPs.
Q. Do you have an affiliate program?
A. Yes, our affiliate program is available to existing customers with current subscribtions at this time.
Q. Do you provide hosting?
A. EmailDelivered does not provide hosting services. However, we do have several hosting providers that we work closely with, which allow bulk email in conjunction with Email Delivered monitoring and management. If you do not have a server administrator you may wish to consider one of these solutions.
Contact Us for more information about our partner hosting options.
Q. Will you manage my server?
A. Email Delivered does not provide server admin services. Once we have set up your server, you are responsible for maintaining your own server. Server admin services once setup is complete is billed at $150/hour, with a one hour minimum.
Q. Will you manage my list for me?
A. EmailDelivered does not actually manage your list. EmailDelivered is designed to make day-to-day management virtually non-existent. Your account specialist will help you get everything set up in the beginning. Then, we’ll monitor your account on a daily basis to make sure you’re not blocked. All you need to do is check in every 3-4 mailings and remove any new bad addresses.
There are actually 3 options for managing your list.
(1) Depending on the email software you select, you can let the email software handle the management. You control the settings to determine how many hard bounces and how many soft bounces before a record (bounced email address) is removed from your list. Warning: this is not always 100% accurate and is the least preferred method of list management,
(2) Hire a 3rd party company to manage your list. Every 3-4 mailings – or once/week – someone will log in to your EmailDelivered account and remove the bad addresses from your email software, or
(3) Have your email manager or technical support person login to EmailDelivered once/week and remove addresses with multiple bounces. This keeps your list churn to a minimum and keeps your list as clean as possible. When managed in conjunction with feedback loops, you’ll be maintaining an extremely clean email lists, often in the top 1% of all email lists.
